A modern workshop management system for a traditional craft manufacturer

Our longstanding client The Somerset Willow Company decided to look at how web based technology could be used to make them more efficient. The product manufacturing process was identified as lacking data. It appeared to take too long to produce each of their products, which inhibited performance reviews, and meant that they could not accurately gauge the true cost of production.

We produced an easy to use system that allowed staff to scan in and out of each product build using barcodes, which is pre-programmed with a preferred build time and unacceptable build time for each product. We also created a live dashboard to show when product builds are being undertaken, where colour coded statuses are used to indicate when a product build is taking too long, and incorporated a quality review process.

Resulting data is then stored and compared against weighted averages providing a dashboard for each staff member and product so that management can review performances and work out the cost of manufacture.

We delivered

  • In-depth digital consultacy
  • Bespoke barcode driven perfomance system
  • Interface design

Web Application Development

Custom Web Integrations

User Experience and Design

Digital Consultancy



Increase in Product Quality Rating YOY


Increase in Staff Productivity YOY